Contact

Contact

The fastest way to reach us is by email:

support@tesify.app

We reply within 2 business days. We do not have live chat or a support phone line: a well-described email usually solves the problem faster than a real-time conversation.

What to include in your message

  • The email address you created your account with.
  • What you were doing when the problem appeared (for example: "generating the reference list for Chapter 2").
  • What you expected to happen, and what happened instead.
  • If there is an error message, copy it exactly or attach a screenshot.
  • The browser or device you are using.

If your question is about billing or your personal data, say so in the subject line so it reaches the right person directly.

Before you write

Many common questions are already answered on the help page: how to start a thesis, how APA 7 citations work, what the originality check does and how to export your document.

Identification

Tesify is a service operated by jecrs687, established in Malta. Legal and privacy enquiries: privacy@tesify.app.